Kia Sorento

Name: 2011 Kia Sorento
Brand: Kia

EPA MPG: 20 mpg

Owner Reported MPG:

EPA MPG: 20 mpg

Owner Reported MPG:

RECALL ALERT: There are 8 recalls on this vehicle. Learn More.

There are 8 recalls on this vehicle. Learn More.

RECALL ALERT: There are 8 recalls on this vehicle. Learn More.

There are 8 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

We expect the 2025 Sorento will have about average reliability when compared to the average new car. This prediction is based on data from 2022 and 2023 models, and the Kia brand score.

The 2011 Kia Sorento has been recalled 8 times by NHTSA. View Recalls

Most Common Trouble Spots

Common Trouble Spot

See all 2011 Potential Trouble Spots

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Ball joints

"The ball joint might have been damaged because we ended up driving on an extremely rough dirt road due to bad Google directions."

Anonymous, PA (2011 Kia Sorento LX 2.4-L 4 Cyl)

Bushings

"Very noisy suspension"

Anonymous A., MI (2011 Kia Sorento EX 3.5-L V6)

Shocks or struts

"It was normal wear and tear, but the ride was no longer smooth, and cabin noise had increased."

Anonymous A., WA (2011 Kia Sorento Base 3.5-L V6)

Steering linkage (includes rack and pinion)

"steering rack was leaking fluid and I had to replace complete unit"

Anonymous A., NY (2011 Kia Sorento LX 3.5-L V6)

"Steering became erratic and difficult to drive.found repair shop nearby.Repairs done as quoted and timely."

Anonymous, SC (2011 Kia Sorento 2.4-L 4 Cyl)

Tie rods

"wheel vibration made driving difficult to control. Deemed unsafe to drive and slowly delivered to repair shop"

Anonymous, SC (2011 Kia Sorento 2.4-L 4 Cyl)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Backup or other camera/sensors

"About half of the time, the backup camera simply does not turn on when we put the car in reverse. There seems to be no rhyme or reason to when it works and when it doesn't."

Anonymous, PA (2011 Kia Sorento Base 2.4-L 4 Cyl)

Display screen goes blank

"in cold weather, the screen goes Blank or scrambles. it corrects itself after 30 minutes when the car warms up."

Anonymous A., MD (2011 Kia Sorento SX 2.4-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Recall from October 2023 vehicle may catch fire , still waiting on repair parts"

Anonymous, FL (2011 Kia Sorento LX 3.5-L V6)

"Manifold. Engine light turned on. Experienced no noticeable performance problems. $1000 to replace air flow control in manifold"

Anonymous A., MO (2011 Kia Sorento LX 3.5-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"The AC was repaired two years ago and when I used it for the first time last week it was not working again."

Anonymous, ON (2011 Kia Sorento LX 3.5-L V6)

Condenser

"condenser has not operated well for the past two years. it does not cool the car on very hot days. blowers seem to work well."

Anonymous A., MD (2011 Kia Sorento SX 2.4-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Oil leaks

"Second time we had to replace the oil pressure switch that caused a severe oil leak each time"

Anonymous A., MI (2011 Kia Sorento EX 3.5-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Cruise control

"When turning on the cruise control the engine cut out"

Anonymous, NE (2011 Kia Sorento EX 2.4-L 4 Cyl)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Rough shifting

"The vehicle will sometimes not upshift, get stuck in a gear. Letting off the throttle will usually get it to shift. The transmission sometimes slips quite noticably when accelerating and again, letting off the throttle will get the transmission to shift. Pulling over and parking for a few minutes will sometimes get the vehicle running correctly for the day and or longer."

Anonymous, (2011 Kia Sorento Base 2.4-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Engine rebuild or replacement

"Had to buy a rebuild"

Anonymous, NC (2011 Kia Sorento LX 2.4-L 4 Cyl)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Doors or sliding doors

"Rear passenger door; they said they fixed it. It was Jam shot 3 days later. It's not the latch or handle. It's stuck in the frame. And does not let our children safely exit the car! And we can't get it fixed; they don't know how to fix it?"

Anonymous, GA (2011 Kia Sorento 2.4-L 4 Cyl)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Rotors

"The rotors were completely worn out and I didn't believe that should have occurred based on the little mileage that I drive and the time since the previous brake repair. Also I am careful with the brakes and don't tailgate or typically 'slam' on the brakes"

Anonymous, ON (2011 Kia Sorento LX 3.5-L V6)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2011 SUVs Reliability

This Car

100

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Kia Sorento

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Overall Reliability Verdict

POTENTIAL TROUBLE SPOTS

Powertrain

Engine Major

Engine Minor

Engine Cooling

Engine Electrical

Transmission Major

Transmission Minor

Drive System

Fuel System/Emissions

Exhaust

Suspension/Steering

Brakes

Climate System

Build Quality

Electrical Accessories

Body Hardware

Paint/Trim

Noises/Leaks

In-car Electronics

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Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

ENGINE

Dec 21, 2023

A fire increases the risk of injury.

Read Recall Details

Summary:

Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.

What should you do:

Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA CAMPAIGN ID Number: 23V877000

Potential Number of Units Affected: 79812

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SERVICE BRAKES, HYDRAULIC

Sep 25, 2023

An engine compartment fire while parked or driving can increase the risk of injury.

Read Recall Details

Summary:

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

What should you do:

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA CAMPAIGN ID Number: 23V652000

Potential Number of Units Affected: 1730192

Hide Recall Details

POWER TRAIN

Oct 06, 2015

Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Read Recall Details

Summary:

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

What should you do:

Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 15V626000

Potential Number of Units Affected: 377062

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EXTERIOR LIGHTING

Apr 01, 2013

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Read Recall Details

Summary:

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

What should you do:

Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

For more information:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA CAMPAIGN ID Number: 13V114000

Potential Number of Units Affected: 980377

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EQUIPMENT

Oct 06, 2011

WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.

Read Recall Details

Summary:

CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.

What should you do:

CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.

For more information:

THIS RECALL ONLY PERTAINS TO OWNERS WHO PURCHASED A CURT MFG TOWING PACKAGE AS AFTERMARKET EQUIPMENT.OWNERS SHOULD CONTACT CURTMFG AND NOT THEIR VEHICLE DEALER TO OBTAIN THE REPLACEMENT WIRING HARNESS.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

NHTSA CAMPAIGN ID Number: 11E041000

Potential Number of Units Affected: 2398

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POWER TRAIN

Apr 25, 2011

DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.

Read Recall Details

Summary:

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.

What should you do:

DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

For more information:

KIA SAFETY RECALL NO. SC089.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

NHTSA CAMPAIGN ID Number: 11V258000

Potential Number of Units Affected: 12690

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SERVICE BRAKES, HYDRAULIC

Nov 24, 2010

AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.

Read Recall Details

Summary:

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.

What should you do:

DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

For more information:

KIA'S SAFETY RECALL CAMPAIGN NUMBER IS SC087.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

NHTSA CAMPAIGN ID Number: 10V599000

Potential Number of Units Affected: 7697

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ELECTRICAL SYSTEM

Aug 31, 2010

WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

Read Recall Details

Summary:

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

What should you do:

DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

For more information:

KIA'S SAFETY RECALL CAMPAIGN NUMBER IS SC083.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

NHTSA CAMPAIGN ID Number: 10V388000

Potential Number of Units Affected: 35185

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