EV Charging
Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.
What Owners Say
"the connector sticks and is difficult to remove"
Anonymous, CA (2022 Kia EV6 Electric)"Would dc charge but not ac charge. Kia never gave me an answer what was wrong."
Anonymous, GA (2022 Kia EV6 Wind Electric)"Earlier recall, home level 2 charging would stop well short of the programed charge level. Recall update fixed the immediate issue with the trade-off being a slower charge rate."
Anonymous, GA (2022 Kia EV6 Wind Electric)"Beginning in March 2023, sometime the car would stop charging at our home level 2 charger. A recall service appointment in May 2023 appears to have fixed it."
Anonymous, FL (2022 Kia EV6 Wind Electric)"My workplace has a couple of 6 kW level 2 chargers that I was charging my EV6 at within the first year of purchasing the vehicle. There was a short power outage at one point and later that day when I was leaving work I noticed the car had not charged all the way and said something along the lines of "check charging system." I was able to drive home and when I tried to charge from my home charger, it failed to charge. I ended up needing to schedule service with my local Kia dealer, and they had to replace all or part of the charging system, but parts were on backorder so they had to keep the car for over 2 weeks. They did cover a rental car for me the entire time, though, so that was a plus with the Kia warranty."
Anonymous A., CA (2022 Kia EV6 Wind Electric)"For the most part, I use AC charging but occasionally I need to DC charge. I was able to fast charge the vehicle two or three times after I bought it, using EVgo And ChargePoint, And also enroll it in EVgo Auto charge / plug to charge And used that once. However, when I tried to do that again, a few weeks later, The charging station would give me an error during the handshake. I tried charging at the exact same DC fast charging stations that previously worked, and they all failed. EVgo What's the only station that gave me more detailed error, Namely, "Connection error Detected" With error code 59 or error code 60 Respectively, During the "checking cable safety" stage of the handshake. However, DC fast charging stations of other manufacturers Also no longer work. No diagnostic trouble codes have been logged by the vehicle, And the DC fast charging station operator support for all of the stations I called support had no details or logging information about my attempted charge and subsequent failure. I am fortunate That AC charging suffices most of the time, otherwise this would be a real big problem. The local Kia dealerships did not have service appointments available for me were sooner than six or seven weeks out. One of them offered to take my Vehicle in on the next day, But they told me once they have my vehicle they will not return it to me until it is fixed, which could take several days to weeks, depending on availability, and they do not have loaners. Kia corporate responded that they cannot control how individual dealerships run their business And offered no support at all. The vehicle is absolutely amazing, But customer service appears to be non-existent."
Anonymous, WA (2022 Kia EV6 GT-Line Electric)"KIA made a software change and replaced the cars charging port."
Anonymous, PA (2022 Kia EV6 Wind Electric)"Total charge kept deteriorating until no charging was possible."
Anonymous, NY (2022 Kia EV6 Electric)"When plugged in and charging with a level 2 charger at home, the car will sometimes stop charging before being fully charged. This happens sporadically. We have not yet taken it to Kia for a diagnosis so unsure what the root cause of the issue is."
Anonymous A., WA (2022 Kia EV6 Wind Electric)
"Overnight charging would stop without finishing. I had to manually re-start the charging, sometimes several times. I ultimately learned through (ChargePoint, not Kia) that I needed to reduce the amperage on my ChargePoint app (or alternatively on the Kia) to avoid overheating of the connection. This slows down the time for charging at home, but it does work. In principle Kia could detect that I'm having trouble and could reach out to me, but that doesn't seem to happen and they have no online help that is satisfactory."
Anonymous, OR (2022 Kia EV6 Wind Electric)