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    Jeep Grand Cherokee

    EPA MPG: 21 mpg

    RECALL ALERT:
    There are 7 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Grand Cherokee will be less reliable than the average new car. This prediction is based on data from 2022, 2023, and 2024 models.

    The 2019 Jeep Grand Cherokee has been recalled 7 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2019 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "both main battery and auxiliary battery failed.. difficult for owner to replace as battery is located under front passenger seat"

    Anonymous, IN (2019 Jeep Grand Cherokee Limited 3.6-L V6)
    Headlights

    "Burn out of left"

    Anonymous, CT (2019 Jeep Grand Cherokee Limited 3.6-L V6)

    "Coolant system, had to replace the radiator Both headlights had to be replaced with in 2 weeks of each other at $400 a piece."

    Anonymous, IL (2019 Jeep Grand Cherokee Summit 3.6-L V6)

    "Replacing the headlights in these vehicles is a significant cost."

    Anonymous, NC (2019 Jeep Grand Cherokee Overland 3.6-L V6)

    "Bulb replacement"

    Anonymous, NY (2019 Jeep Grand Cherokee Limited 3.6-L V6)
    Keyless entry

    "Quirky...sometimes works fine, other times you need to use the key"

    Anonymous, PA (2019 Jeep Grand Cherokee Limited 3.6-L V6)
    Other electrical system problem

    "QUirky, auto seat positioning would work fine for a while, then stop working, then work again. Currently, is not working and the repair is estimated over $700."

    Anonymous, PA (2019 Jeep Grand Cherokee Limited 3.6-L V6)

    "The key fobs seem to have a loose connection. The doors often wont unlock with either the proximity sensor or the unlock button. Same with starting the car - we often have to hold the fob to the steering column to get the start button to work. The dealer looked at the fobs and replaced the batteries but this did not seem to make a difference."

    Anonymous A., VA (2019 Jeep Grand Cherokee Limited 3.6-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen goes blank

    "The screen periodically goes out. This is a major safety issue and an inconvenience as climate, radio, navigation, and Apple CarPlay run from the display."

    Anonymous, NC (2019 Jeep Grand Cherokee Overland 3.6-L V6)

    "Several times the display screen has gone blank upon starting the car. It resolves itself after a few minutes."

    Anonymous A., VA (2019 Jeep Grand Cherokee Limited 3.6-L V6)

    "Display screen had to be replaced with a new screen by dealer"

    Anonymous A., SC (2019 Jeep Grand Cherokee Limited 3.6-L V6)
    Hardware replacement

    "A number of features, such as GPS, radio, heated seats, etc. are controlled via a touch screen. The radio itself is a separate unit and when it failed all these functions went away. It also had a constant 1 amp current draw which would drain the battery overnight. I sent the radio in for repairs at a third party repair facility and that took care of all my problems."

    Anonymous, AZ (2019 Jeep Grand Cherokee Trailhawk 3.6-L V6)
    Over-the-air software update failed

    "Keeps updating"

    Anonymous, AZ (2019 Jeep Grand Cherokee Limited 5.7-L V8)
    Radio

    "Resolved when the radio unit was repaired"

    Anonymous, AZ (2019 Jeep Grand Cherokee Trailhawk 3.6-L V6)

    "The volume control knob only raises volume and cannot lower volume. Radio volume can only be lowered by the control on the steering wheel"

    Anonymous, MA (2019 Jeep Grand Cherokee Summit 3.6-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Automatic climate control

    "System froze, unable to turn off. Replaced 6 months ago after same isdue"

    Anonymous, WA (2019 Jeep Grand Cherokee Limited 5.7-L V8)

    "Short in the system caused the A/C compressor to come on spontaneously, even when A/C button was not pressed."

    Anonymous, CA (2019 Jeep Grand Cherokee Trailhawk 3.6-L V6)
    Refrigerant leaks

    "Dealer recharged, but it didnt fix the problem. I dont think it was the issue at all."

    Anonymous, WA (2019 Jeep Grand Cherokee Limited 5.7-L V8)

    "Air keeps going out. Does not hold refrigerant, they cannot find the issue."

    Anonymous, IL (2019 Jeep Grand Cherokee Overland Unsure)

    "A/C started making a hissing sound when in use Dealer changer blower motor and condenser and problem seem solved until following summer when same issues arose"

    Anonymous, NY (2019 Jeep Grand Cherokee Altitude 3.6-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Other noises & leaks problem

    "uneven tire wear and poor wheel well insulation resulted in irritating, loud noise"

    Anonymous A., TX (2019 Jeep Grand Cherokee Laredo 3.6-L V6)
    Powertrain cooling leaks

    "The water pump had to be changed twice due to leaks coming from the Shaft seal within a period of 12 months"

    Anonymous A., FL (2019 Jeep Grand Cherokee Laredo 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Paint has chipped off in a couple areas."

    Anonymous, IL (2019 Jeep Grand Cherokee Overland Unsure)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Electronic or air suspension

    "Air suspension system keeps needing service"

    Anonymous, NY (2019 Jeep Grand Cherokee Trailhawk 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Battery(s) - WHY are there two batteries? They BOTH failed!"

    Anonymous, TN (2019 Jeep Grand Cherokee Limited 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Parking brake

    "Due to the pandemic and as such the Jeep was "sitting" on the car lot for about 5 months, the parking brake never really worked properly and finally "let go" during the summer of 2023. The parking brake cable was seized and eventually broke."

    Anonymous, QC (2019 Jeep Grand Cherokee Limited 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Transmission leaks

    "The transmission cooler leaking transmission fluid"

    Anonymous A., FL (2019 Jeep Grand Cherokee Laredo 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2019 SUVs Reliability

    This Car
    vs. Similar Cars

    Jeep vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    22*
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    24
    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA

    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SERVICE BRAKES, HYDRAULIC
    Nov 07, 2024
    A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
    What should you do:
    Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Interim owner letters were mailed December 5, 2024. A second notice will be mailed once the final remedy is available, anticipated September 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V838000
    Potential Number of Units Affected: 206502
    ENGINE AND ENGINE COOLING
    Jun 08, 2023
    An engine stall can increase the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
    What should you do:
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V411000
    Potential Number of Units Affected: 80629
    SERVICE BRAKES, HYDRAULIC
    Jun 09, 2022
    A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
    What should you do:
    The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V426000
    Potential Number of Units Affected: 206502
    FUEL SYSTEM, DIESEL
    Jun 09, 2022
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
    What should you do:
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V406000
    Potential Number of Units Affected: 138645
    ENGINE AND ENGINE COOLING
    Nov 12, 2020
    Combustion in the intake manifold can increase the risk of a fire.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
    What should you do:
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V699000
    Potential Number of Units Affected: 28884
    BACK OVER PREVENTION
    Sep 10, 2020
    The lingering rearview image can distract the driver, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
    What should you do:
    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V191000
    Potential Number of Units Affected: 319610
    POWER TRAIN
    Mar 26, 2020
    A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
    What should you do:
    Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V183000
    Potential Number of Units Affected: 515
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