Exhaust
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Jeep Cherokee
EPA MPG:
24 mpg
EPA MPG:
24 mpg
RECALL ALERT:
There are 2 recalls on this vehicle.
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Reliability
Overall Reliability
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Owner Reported Trouble Spots
The Reliability score is based on our latest subscriber survey of 2020 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.
In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"When turning on car the screen is blank and music wont play. Back up camera wont come on. Have to turn off car and wait a few seconds to get it going."
Anonymous, IL (2020 Jeep Cherokee Unsure)Drive System
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
What Owners Say
"Grinding noise when turning the car at low speeds. Problem started around 30,000 miles and was fixed under warranty"
Anonymous, NY (2020 Jeep Cherokee Trailhawk 3.2-L V6)Engine Electrical
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Engine Major
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Electrical Accessories
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Brakes
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Body Hardware
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Climate System
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Engine Cooling
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Noises/Leaks
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Transmission Major
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Transmission Minor
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Paint/Trim
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Suspension/Steering
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
2020 SUVs Reliability
This Car
0
100
Jeep vs. Other New Car Brands Reliability
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Reliability indicates how models have performed in the past, providing the basis for predicting
how the vehicles will hold up in the year ahead. These charts provide the most comprehensive
reliability information available to consumers. Based on information received from our latest
subscriber survey for over 300,000 vehicles, our reliability history charts give
you a rundown on how 2000 through 2024 vehicles are holding up in 20
potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and
brakes to power equipment and the electrical accessories.
NA indicates that we did not receive a large enough sample size to provide
data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
BACK OVER PREVENTION
Sep 10, 2020
The lingering rearview image can distract the driver, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
What should you do:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number:
20V191000
Potential Number of Units Affected:
319610
STEERING
Aug 29, 2019
A loss of steering control increases the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
What should you do:
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number:
19V637000
Potential Number of Units Affected:
5294
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"Check engine light came on. Dealership determined that water pump was bad. It took 2 months for them to get a new water pump so it stayed at dealership for 2 months. It sat Dyson long that they had to replace the battery."
Anonymous, TX (2020 Jeep Cherokee Trailhawk)