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    GREEN CHOICE

    Ford Mustang Mach-E

    EPA Range: 270 miles

    RECALL ALERT:
    There are 12 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Mustang Mach-E will have about average reliability when compared to the average new car. This prediction is based on data from 2022 and 2023 models.

    The 2021 Ford Mustang Mach-E has been recalled 12 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2021 Ford Mustang Mach-E owners. The owner comments describe problems respondents experienced with this vehicle.

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack malfunction (didn't need replacement)

    "With 15,000 miles it left me sit. It needed the HVJB replaced."

    Anonymous A., CO (2021 Ford Mustang Mach-E Premium Electric)

    "Major problem car would not start etc. Recurrent problem. Already in for that. Needed towing again. Lemon"

    Anonymous, QC (2021 Ford Mustang Mach-E Premium Electric)
    Electric/hybrid battery pack replacement

    "I received messages on my screen first then a week later the car gave me a message that there was a serious error while I was driving and to pull over. I did and the car never started again. They had to replace the junction box. It was all under warranty"

    Anonymous, ON (2021 Ford Mustang Mach-E Premium Electric)
    Other electric/hybrid battery problem

    "The high voltage battery junction box failed before I was able to get the car in for the recall fix could be done."

    Anonymous, AK (2021 Ford Mustang Mach-E GT Electric)

    "Supply chain logistics caused the recall repair to be extended."

    Anonymous, NJ (2021 Ford Mustang Mach-E Premium Electric)

    "HVBJB failed and I was able to drive slowly to the Ford dealer where they replaced it in about a week. It failed about a month before they issued an official recall. Ford reached out and provided me an extended factory bumper to bumper warranty for 5 years or 75K. Very happy with the way this was handled by Ford corporate."

    Anonymous, VA (2021 Ford Mustang Mach-E GT Electric)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Android Auto

    "I have kept up to date with software updates on my phone as well as the Mustang. I think it was after one of the updates that my phone no longer would connect through Android Auto. Havent found a solution."

    Anonymous, OR (2021 Ford Mustang Mach-E Premium Electric)
    Display screen goes blank

    "It was sporadic happening some times but not all. Sometimes got better as drove. Other times had to wait over night"

    Anonymous, IA (2021 Ford Mustang Mach-E Select Electric)
    Hardware replacement

    "Top half of infotainment screen would intermitantly become a mirror image of bottom half. Took over a year before dealer replaced a module behind the screen. Seems to be working now"

    Anonymous, OR (2021 Ford Mustang Mach-E Premium Electric)
    Other in-car electronics problem

    "The phone as key function, works most of the time, but when it does not you need to unlock with code, then once inside need to enter your password in order to drive. I have to keep that info on my phone. Solution is to also carry the key fob, which of course defeats the purpose of phone as a key."

    Anonymous, CT (2021 Ford Mustang Mach-E Premium Electric)
    Over-the-air software update failed

    "The over the air updates usually fail and take multiple attempts to update. Currently the update has been over 2 months without being successfully updates."

    Anonymous, CT (2021 Ford Mustang Mach-E Premium Electric)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Other brakes problem

    "was a recall on the brakes took an overnight to fix but they gave me a loaner and 50 dollar gift card overall car well put together"

    Anonymous A., NJ (2021 Ford Mustang Mach-E Premium Electric)
    Pulsation or vibration

    "Has been repaired 3 times under warranty but problem returns. Sever pulsation/vibration when braking over 80kmh. Waiting for parts to get brakes replaced under warranty again."

    Anonymous, BC (2021 Ford Mustang Mach-E Premium Electric)

    "Car was surely designed to work with one pedal & braking system was under designed. I had a guarantee so it was replaced with little to no fuss."

    Anonymous A., (2021 Ford Mustang Mach-E Premium Electric)
    Rotors

    "Same issue as previously covered."

    Anonymous, BC (2021 Ford Mustang Mach-E Premium Electric)

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    What Owners Say

    Charging port problem

    "Wouldn't charge at home on 40 Amp charger, would charge at Fast charger. Fixed by dealer after 3 weeks."

    Anonymous, IA (2021 Ford Mustang Mach-E Premium Electric)

    "I had to have the charge port assembly replaced."

    Anonymous A., CO (2021 Ford Mustang Mach-E Premium Electric)
    Won't DC (direct-current) fast charge at all

    "After the High Voltage Battery Junction Box was replaced in September 23 it would not DC fast charge. It took 4 trips to dealer and reaching out to ford directly before a fix was found."

    Anonymous, VA (2021 Ford Mustang Mach-E GT Electric)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Cruise control

    "The vehicle would not be put on cruise control. The lane centering system did not work. An anoying error message would constantly pop up. The dealer had the car for three months because they could not figure out what's wrong and charged me for it. The car is not fully operational after it was returned. I'm afraid to take the car dealer because I need my vehicle for work."

    Anonymous, FL (2021 Ford Mustang Mach-E Electric)
    Keyless entry

    "Doesn't work properly. The dealer compensated by give us a second key phob."

    Anonymous, FL (2021 Ford Mustang Mach-E Electric)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Doors or sliding doors

    "Water infiltration and paint lifting"

    Anonymous, QC (2021 Ford Mustang Mach-E Premium Electric)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    2021 SUVs Reliability

    This Car
    vs. Similar Cars

    Ford vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Electric Motor
    NA
    EV Battery
    NA
    EV Charging
    NA
    Drive System
    NA
    Suspension/Steering
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SERVICE BRAKES, HYDRAULIC
    Aug 08, 2025
    A loss of power brake assist can increase the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
    What should you do:
    Dealers will update the ABS calibration software, free of charge. Owner notification letters are expected to be mailed September 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V513000
    Potential Number of Units Affected: 8
    ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
    Jun 13, 2025
    The inability to enter or exit the vehicle in an emergency increases the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
    What should you do:
    Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Interim letters notifying owners of the safety risk were mailed to 2021-2024 Mustang Mach-E owners July 9, 2025. Mustang Mach-E 2021-2024 will receive a second notice once the remedy is available, anticipated for September 29, 2025. Additionally, Owner notification letters were mailed to 2025 Mustang Mach-E owners July 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V404000
    Potential Number of Units Affected: 197432
    BACK OVER PREVENTION
    May 14, 2025
    A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
    What should you do:
    The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. Interim letters notifying owners of the safety risk were mailed June 26, 2025. A second letter will be sent once the remedy is available, anticipated for third quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V315000
    Potential Number of Units Affected: 1076138
    ELECTRICAL SYSTEM
    Feb 28, 2025
    An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
    What should you do:
    Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V130000
    Potential Number of Units Affected: 633
    SERVICE BRAKES, HYDRAULIC
    Oct 18, 2024
    A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
    What should you do:
    Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V777000
    Potential Number of Units Affected: 50
    ELECTRICAL SYSTEM
    Oct 13, 2023
    An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
    What should you do:
    Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V687000
    Potential Number of Units Affected: 34762
    ELECTRICAL SYSTEM
    Jun 10, 2022
    An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
    What should you do:
    Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V412000
    Potential Number of Units Affected: 48924
    POWER TRAIN, VEHICLE SPEED CONTROL
    May 13, 2022
    Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
    What should you do:
    The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V333000
    Potential Number of Units Affected: 464
    SEAT BELTS
    Dec 16, 2021
    Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
    What should you do:
    Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V979000
    Potential Number of Units Affected: 2622
    VISIBILITY
    Sep 14, 2021
    A windshield that separates from a vehicle during a crash can increase the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
    What should you do:
    Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V711000
    Potential Number of Units Affected: 17692
    VISIBILITY
    Sep 14, 2021
    A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
    What should you do:
    Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V712000
    Potential Number of Units Affected: 13544
    STRUCTURE, SUSPENSION
    Mar 05, 2021
    Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
    What should you do:
    Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V140000
    Potential Number of Units Affected: 1258
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