Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Ford Fusion
EPA MPG:
27 mpg
EPA MPG:
27 mpg
RECALL ALERT:
There are 2 recalls on this vehicle.
Learn More.
Shift your car buying experience
See how your top choices measure up on the features that matter most to you.
Reliability
Overall Reliability
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Owner Reported Trouble Spots
The Reliability score is based on our latest subscriber survey of 2020 Ford Fusion owners. The owner comments describe problems respondents experienced with this vehicle.
Electrical Accessories
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
What Owners Say
"Unable to get the keyless entry to work at tgheb door handle."
Anonymous, WA (2020 Ford Fusion SE 2.0-L 4 Cyl turbo)Exhaust
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Suspension/Steering
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Drive System
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Brakes
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
Engine Electrical
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Transmission Minor
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Body Hardware
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Climate System
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Transmission Major
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Paint/Trim
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Noises/Leaks
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Engine Cooling
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Engine Major
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
2020 Sedans & Hatchbacks Reliability
This Car
0
100
Ford vs. Other New Car Brands Reliability
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Reliability indicates how models have performed in the past, providing the basis for predicting
how the vehicles will hold up in the year ahead. These charts provide the most comprehensive
reliability information available to consumers. Based on information received from our latest
subscriber survey for over 300,000 vehicles, our reliability history charts give
you a rundown on how 2000 through 2024 vehicles are holding up in 20
potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and
brakes to power equipment and the electrical accessories.
NA indicates that we did not receive a large enough sample size to provide
data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
BACK OVER PREVENTION
Jun 27, 2025
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
What should you do:
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
For more information:
NHTSA CAMPAIGN ID Number:
25V442000
Potential Number of Units Affected:
200061
ELECTRICAL SYSTEM
Sep 13, 2023
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
What should you do:
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number:
23V440000
Potential Number of Units Affected:
14452
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
"During a routine oil change it was discovered that there was moisture around the head gasket. Took it in for service and an oil leak had been discovered and the problem was repaired by extended warranty."
Anonymous A., WI (2020 Ford Fusion SE 1.5-L 4 Cyl turbo)