In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"USB stopped connecting. Would not display car play nor charge. Pulling a fuse resolves for a while but seems to pop up periodically."
Anonymous, CA (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)"Multiple times a year (5-10) my apple car play will not recognize that my phone is plugged in at all, though my phone will recognize that it is charging . Like its other electrical issues, it will fix itself when Ive turned the car on and off. Often lately, it will not play sound from my phone, though if I turn on the radio a moment and go back to CarPlay, I can get the sound to work again. Its a pain, but its a minor thing. I do not use the Bluetooth, so this error is always with the usb."
Anonymous, CA (2018 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)"The back-up camera kept shutting off. I would back out of the garage and it would be working, I would back out of the parking space at the grocery store and it wouldn't work. The side cameras always worked during this time. The camera was replaced twice over a two year period. Finally at the 3rd camera replacement a technician check the connector in the back door. The plastic connector on the wiring harness, to the back-up camera, had a crack in it, so the rear wiring harness was totally replaced. It has worked fine since being replaced."
Anonymous A., IL (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)"Turning radio off blanks entire display screen. Last station played and whether muted or not is reset every time car is restarted. These problems are annoying but minor in our overall use/enjoyment of the car."
Anonymous A., CA (2018 Chrysler Pacifica Hybrid 3.6-L V6 plug-in hybrid)"Phones intermittently lose GPS capability, especially when plugged in or bluetooth connected to infotainment system. They sometimes seem to drop signal at the worst possibl moment. Car's own GPS system does not work and thinks we are 1000 miles from where we actually are."
Anonymous, VA (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)"One of two rear screens quit working"
Anonymous, MN (2018 Chrysler Pacifica Hybrid Touring-L 3.6-L V6 plug-in hybrid)"Built in media player gets locked, won't take input from front panel nor backseat screens. Must pull two fuses under hood and wait 1 min to sufficiently "reboot" A/V part of entertainment system in order to resolve. Happens intermittently so dealer has never reproduced in 4 trips to svc center. Typ happens in middle of cross-country family trips when depending on media player to entertain 3 kids for hours. Most disappointing and infuriating part of ownership experience, by far."
Anonymous A., TX (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)
"For the last 4 years occasionally the android auto will just not connect. We have tried resetting the car (dealership taught us how) changing USB cables and it will still happen randomly and then come back on the dealership has never been able to figure out why but it is always fixed eventually with enough plug and unplugging of the USB cords or time."
Anonymous, CA (2018 Chrysler Pacifica Hybrid 3.6-L V6 plug-in hybrid)