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    GREEN CHOICE

    Chevrolet Cruze

    EPA MPG: 26 mpg

    RECALL ALERT:
    There are 9 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    The 2014 Chevrolet Cruze has been recalled 9 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "It was really the DPF. No specific problems with the catalytic converter - as long as I keep sufficient DEF (diesel emission fluid) in the tank."

    Anonymous, TX (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
    Other exhaust system problem

    "Vehicle is a turbo-diesel that is no longer available. Chevrolet has apparently discontinued many of the replacement parts for the vehicle - even though it is otherwise in pretty good shape. I was hoping to get another 50-100K miles out of it."

    Anonymous, TX (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
    Other/unsure

    "Power windows stopped working."

    Anonymous, (2014 Chevrolet Cruze 1.4-L 4 Cyl turbo)

    "After market cruise control installed by dealer stopped working"

    Anonymous, NY (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

    "Leaking oil cooler line. Started 2 plus years ago. Very minor leak that is now getting worse. Not resolved yet due to the cost."

    Anonymous, ON (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "Overheated; 2 replacement engines failed to solve problem. Now awaiting a 3rd engine."

    Anonymous A., PA (2014 Chevrolet Cruze Unsure)
    Head gasket

    "It exploded."

    Anonymous A., PA (2014 Chevrolet Cruze Unsure)
    Timing belt or chain

    "Started out having bad oil leaks, ending up be bad valve in intake manifold putting to much pressure on the valve cover gaskets and pressure in the engine causing leaking everywhere. I had a new intake, valve cover and gasket set put on the car but it would still not run correctly. Took it to a mechanic and he said it needed a new engine. After pricing engines at more cost and labor than the car was worth, I dug into it and found the timing chain had stretched and the cams were not timed correctly. I replaced the timing chain, oil cooler and manifold gaskets and the car is back up running again."

    Anonymous A., TN (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)
    Turbo or supercharger

    "Bad design of PVC valve in intake manifold, causes turbo charger not to engage. Car is then severely under powered. Very poor design and execution"

    Anonymous A., CA (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Antifreeze leaks

    "The plastic coolant manifold where the radiator hose is connected to the engine disintegrated."

    Anonymous, MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    "The antifreeze leaks in this car was caused by the oil cooler that has coolant running through it, The gaskets blew and to get the oil cooler oil off it had to be broken to remove. It was replaced with an aftermarket unit that worked well with the exception of a small oil leak at the oil pressure sender. This oil leak was annoying, smelly and hard to find, but after a few months of it leaking oil I found the the housing on the new cooler would not allow the sending unit to tighten all the way to seal correctly. I had to take a grinder and remove about a quarter of an inch of the housing to get the leak stopped."

    Anonymous A., TN (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)
    Other engine cooling problem

    "The engine oil cooler cracked at some point. It was kind of difficult to tell when it started, but this is the first time ever in the life of the car it happened. The primary symptom was just I noticed there was oil mixing in the coolant reservoir. I otherwise didn't notice any other symptoms. The problem was resolved via the shop I take it to replacing the broken oil cooler, and flushing the coolant system to remove all the oil/coolant mixture."

    Anonymous, WI (2014 Chevrolet Cruze LS 1.8-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    "It just needed regular maintenance"

    Anonymous, NY (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
    Other emissions/fuel system problem

    "Turbo was causing an oil leak and needed replacing"

    Anonymous, ON (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Alarm or security system (excluding aftermarket systems)

    "Security system shut down all electronics to the car so nothing would turn on or operate. We had to remove the battery and reattach it to get the car to reset. This happened two times this spring."

    Anonymous, IA (2014 Chevrolet Cruze LS Unsure)
    Body control module

    "A Stabilitrak warning comes on, appears to be caused by faulty connector."

    Anonymous A., CA (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "I have a rattle that will be looked at soon, nothing major car runs great, very happy with overall life, (7 years so far ) CHEVROLET paid for a recall, Awesome! Just maintenance stuff...."

    Anonymous A., (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Parking brake

    "Starting a week or two ago, I tried to set my parking break on a driveway with a slight incline, then shut off the car and eased my foot off the normal brake, and it rolled further down from the driveway. This issue is persistent, seems the brake has enough grab to park it on flat surfaces, but on slight inclines I need to leave it in gear when it's shut off. I have yet to resolve this issue."

    Anonymous, WI (2014 Chevrolet Cruze LS 1.8-L 4 Cyl)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Oil pan gasket, valve cover gasket"

    Anonymous, (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Battery cables

    "end of battery cable corroded and fell off battery"

    Anonymous, MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Heater system

    "Stopped working and went to dealer to fix it. It cost about $730 to fix."

    Anonymous, PA (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    2014 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Chevrolet vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
    00
    01
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    04
    05
    06
    07
    08
    09
    10
    11*
    12
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    16*
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    Overall Reliability Verdict
    NA

    NA

    NA

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    AIR BAGS
    Dec 21, 2023
    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
    Summary:
    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
    What should you do:
    Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V870000
    Potential Number of Units Affected: 20712
    AIR BAGS
    Sep 20, 2023
    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
    Summary:
    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
    What should you do:
    Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V674000
    Potential Number of Units Affected: 9264
    ELECTRICAL SYSTEM, POWER TRAIN
    Jul 05, 2016
    If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
    What should you do:
    GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V502000
    Potential Number of Units Affected: 8367
    STEERING
    Jul 10, 2015
    Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
    What should you do:
    GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V442000
    Potential Number of Units Affected: 10
    EQUIPMENT
    Jul 02, 2014
    Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
    What should you do:
    GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V417000
    Potential Number of Units Affected: 2990
    AIR BAGS
    Jun 26, 2014
    In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
    What should you do:
    GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V372000
    Potential Number of Units Affected: 29019
    POWER TRAIN
    Mar 31, 2014
    If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
    What should you do:
    GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V151000
    Potential Number of Units Affected: 174046
    POWER TRAIN
    Feb 21, 2014
    If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
    What should you do:
    General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V092000
    Potential Number of Units Affected: 355
    POWER TRAIN
    Sep 23, 2013
    If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
    Summary:
    General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
    What should you do:
    General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 13V452000
    Potential Number of Units Affected: 3161
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