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    Cadillac SRX

    EPA MPG: 19 mpg

    RECALL ALERT:
    There is 1 recall on this vehicle. Learn More.

    Reliability

    Overall Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    The 2016 Cadillac SRX has been recalled 1 time by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Cadillac SRX owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen freezes up

    "Display screen, spider cracked and Made it unusable. Which made the radio controls and many Other controls un accessible"

    Anonymous, IN (2016 Cadillac SRX None 3.6-L V6)

    "The display is starting to freeze up on a regular basis which stops us from controlling the heat/air , you can still control the radio from the steering wheel controls ."

    Anonymous A., MI (2016 Cadillac SRX None 3.6-L V6)
    In-dash navigation system (GPS)

    "The screen cracked then it would change language each time the car was started at first I could change it on the screen now its stuck in Spanish. Cadillac wants me to buy on star and use navigation but you cant see it on the screen so I refuse."

    Anonymous, OR (2016 Cadillac SRX None 3.6-L V6)
    Other in-car electronics problem

    "Touch screen stopped working in various areas. Replaced with new one in 30 minutes with Youtube video help from lifetime warranty touch screen for $150. Easy fix."

    Anonymous A., SC (2016 Cadillac SRX None 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Headlights

    "The headlights began to get dimmer and dimmer. So dim that it was unsafe to drive at night without using the high beams. Replacing the lamps and cleaning the housing were of no help. Had to replace the complete headlight assemblies. Problem is a safety issue that should be a manufacturers recall"

    Anonymous A., IL (2016 Cadillac SRX None 3.6-L V6)

    "Classic SRX low beam headlights are so dim it is unsafe to drive. The projector reflectors are defective and degrade over time. Cadillac knows this is a problem but will not address this. requires new headlight assemblies $2000.00. to install."

    Anonymous, OR (2016 Cadillac SRX None 3.6-L V6)
    Keyless entry

    "Experiencing now! Takes many trys before for Keyless will unlock door."

    Anonymous A., NC (2016 Cadillac SRX None 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Antilock braking system (ABS)

    "The issue appeared while driving. Each time the car was restarted the car was hard to steer and brake until the error message appeared. The issue was caused by a defective front wheel hub. The issue was corrected on first visit to dealer. Unable to take to third party mechanic due to inability to read diagnostics. Believe cost would have been less had been able to repair myself or using third party repair shop"

    Anonymous A., IL (2016 Cadillac SRX None 3.6-L V6)
    Pulsation or vibration

    "The passenger side wheel is making a vibration noise. Not sure if it's the brakes or something else supposed to go to the shop this week."

    Anonymous, IN (2016 Cadillac SRX None 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Information screen's touch response no longer working."

    Anonymous, TX (2016 Cadillac SRX None 3.6-L V6)

    "Rear Hatch repair. The left air cushion device needed to be replaced"

    Anonymous, IN (2016 Cadillac SRX None 3.6-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Wheel bearings

    "It started on a drive back from FL (I live near Chicago). It started as a low hum and got progressively louder the longer I drove. I garaged it when I go home and had it diagnosed, and repaired a week later. I was very disappointed this happend after only 56k miles."

    Anonymous, IL (2016 Cadillac SRX None 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "timing belt cover gasket developed a small leak."

    Anonymous A., CO (2016 Cadillac SRX None 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2016 SUVs Reliability

    This Car
    vs. Similar Cars

    Cadillac vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SUSPENSION
    Jun 24, 2021
    A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
    Summary:
    General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
    What should you do:
    Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V473000
    Potential Number of Units Affected: 380498
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