Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more

    Cadillac SRX

    EPA MPG: 19 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    The 2014 Cadillac SRX has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Cadillac SRX owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen freezes up

    "This CUE system has known issues. I detailed my car and now my heads up screen will not allow me to access the icons on the screen. Sometimes dust can imbed on the corners of the display and freezes the screen. I have no had time to troubleshoot it."

    Anonymous A., NC (2014 Cadillac SRX None 3.6-L V6)

    "Display screen froze up and was unresponsive to touch. Replaced CUE System at Cadillac dealership."

    Anonymous, LA (2014 Cadillac SRX None 3.6-L V6)

    "CUE system stopped functioning"

    Anonymous A., MI (2014 Cadillac SRX None 3.6-L V6)
    Display screen goes blank

    "Problem not resolved; requires replacement of the CUE touch screen! COSTLY!!!!!!"

    Anonymous A., MI (2014 Cadillac SRX None 3.6-L V6)
    Hardware replacement

    "Drivers instrument display went out completely. Cost 1200.00 to replacd"

    Anonymous, FL (2014 Cadillac SRX None 3.6-L V6)
    Other in-car electronics problem

    "The bottom of the the touchscreen wound not all adjustments to some functions. Aftermarket capacitive screen replacement done in lieu of full head replacement"

    Anonymous, TX (2014 Cadillac SRX None 3.6-L V6)

    "The screen has become spiderwebbed possibly due to heat."

    Anonymous, SC (2014 Cadillac SRX None 3.6-L V6)

    "to access audio / radio / music, you must use a voice command to initiate. also, back when it worked, we set our favorite channels but now touching a preset channel does not change the channel from one playing to the desired prest one"

    Anonymous A., CA (2014 Cadillac SRX None 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "transmission failed. car would not move"

    Anonymous, AR (2014 Cadillac SRX None 3.6-L V6)

    "Transmission started to slip intermittently when changing gears. First time Ive ever had transmission problems, so I didnt recognize what was happening. They should have a warning light or message to notify the driver of the issue. It was beyond repair by the time I took it in for repair and I was $4000 poorer."

    Anonymous, NC (2014 Cadillac SRX None 3.6-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Tire wear is uneven

    "Tire wear was uneven due to Costco not aligning the new tires I had purchased from them. I scheduled replacement and alignment but all I got was the replacement. It wasnt until I scheduled a rotation/alignment (due to the rough ride), that I was told the back tires were significantly worn and needed replacing."

    Anonymous, NC (2014 Cadillac SRX None 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Head light fog factory gave me fits"

    Anonymous A., NC (2014 Cadillac SRX None 3.6-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "Front struts and tie rods"

    Anonymous A., OH (2014 Cadillac SRX None 3.6-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    2014 SUVs Reliability

    This Car
    vs. Similar Cars

    Cadillac vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
    00
    01
    02
    03
    04*
    05
    06
    07
    08
    09
    10*
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SUSPENSION
    Jun 24, 2021
    A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
    Summary:
    General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
    What should you do:
    Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V473000
    Potential Number of Units Affected: 380498
    SUSPENSION
    Sep 19, 2014
    Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
    What should you do:
    GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V571000
    Potential Number of Units Affected: 290241
    Check Vehicle for Unrepaired Recalls
    Enter a valid 17-character VIN
    Enter a valid 17-character VIN
    Change Vehicle